Ticket #605 (closed defect: fixed)
[NEEDINFO] Phone numbers are lost
| Reported by: | phil | Owned by: | abauer |
|---|---|---|---|
| Priority: | normal | Milestone: | |
| Component: | Plugin: synce | Version: | 0.38 |
| Severity: | major | Keywords: | vformat,vcard,synce,evo2,file |
| Cc: | niels@… |
Description
Whenever I send a vCard (3.0) to the PDA, the phone numbers get lost and the contact is stored without phone numbers. If I add phone numbers on the PDA and sync back to the PC, the numbers are there. After any modification and re-sync, they get lost again.
This is from file-sync (but the same happens with evo2-sync) to synce-plugin. But I do not know where exactly the numbers get lost.
Change History
comment:2 Changed 23 months ago by paul
I suffer from the same problem. I am using Fedora 9 and opensync from the Fedora repositories, together with synce from the same source.
libopensync.i386 0.36-2.fc9 libopensync-plugin-synce.noarch 1:0.11.1-1.fc9 libopensync-plugin-file.i386 0.36-2.fc9
I have sync'd my PDA with files. Everything looks OK. However when you change something and sync the files back to the PDA then the phone numbers are lost.
To sync back I just altered a single character in a name in one file. That file was correctly picked up and synced but there are no phone numbers in the PDA. Adding a TYPE field has no effect.
The problem with this is it is an interface between two projects. The synce team believe that because they used version 0.22 of opensync and it had worked fine with that. They use XSLT for format conversion.
Is there a difference between 0.22 and 0.36 that could cause the problem?
comment:3 Changed 22 months ago by tuju
- Priority changed from high to normal
- Version changed from 0.34 to 0.38
- Severity changed from critical to major
- Summary changed from Phone numbers are lost to [NEEDINFO] Phone numbers are lost
Could you please try this with the 0.38 or trunk?
comment:4 Changed 21 months ago by paul
Sorry to take so long getting back to you but I have been working away from home. I have not had a chance to try version 0.38 from your sources. I have though just completed a rebuild of Fedora 10 and I can report that syncing with my phone is now working. Fedora 10 packages are the same numbers os the Fedora 9 numbers with the exception of the libopensunc packages which are now 0.36-3 e.g.
libopensync.i386 0.36-3.fc10
The upshot is that a later version of code fixes my problem and I would consider any re-occurrence a new problem. I cannot speak for the originator of the problem.
comment:5 Changed 16 months ago by niels
- Cc niels@… added
- Status changed from new to closed
- Resolution set to fixed
Closing as no more information has been provided within 30 days.
Problem seems resolved since at least 0.36 as reported by paul.
If you are still experiencing the originally reported problem, please (re-) open this / a new ticket with the requested information.

I'm seeing something similar, and I tracked it down to when the vCard contains telephone number as 'TEL' without CELL. In other words, if the number looks like:
TEL:1234
the number is lost, but if it looks like:
TEL;TYPE=CELL:1234
This is syncing between Nokia E51 and evolution. I suspect the phone number is lost by the evo plugin, or that evolution just doesn't display TEL without TYPE.